Forum Discussion

Re: Spore Bot Parts

wahey nevermind 5th times the charm. support can help with this issue despite what some agents will say. good luck anyone else trying to get their game patched

12 Replies

  • juvude's avatar
    juvude
    5 years ago

    yeah unfortunately seems that ea gives the people working support conflicting information. good luck getting it!

  • @juvude Second time no dice 😢
    Was going for a third but the chat system seems to be gone right now DX
    What did you do exactly?
    Did you make a new case each time or did you reopen a previous case until you got it?
    Also how often did you open a case? Like very few hours or once a day/month?
  • juvude's avatar
    juvude
    5 years ago

    I just kept calling support back bc the chat window wouldn't work for me. on the phone I tried opening cases and saying it was about a previous one but was just down to the agent actually trying to add it to my account. I'm impatient so I just kept calling back for a day but I wouldn't suggest that as it was very frustrating. you'll probably be sent back here a few times from the phone though. best of luck mate it's a pain.

  • 4th time (2nd time on phone, 3rd day) was the charm for me!!!!!!

    Oh my god I'm freaking over the moon right now!!!!

    I'm so happy I kept up with it!

    The guy was amazing too!

  • Any chance I could get some details on how you made this happen?

    I've been trying to get bot parts working for a while. The EA advisors I'm contacting are saying that they don't have the ability to enable the parts.

    Am I just waiting to get lucky enough to contact an advisor that knows how to do it?

  • horse14t's avatar
    horse14t
    4 years ago

    @thethreegobsPretty much just luck yes.
    Only a select few can actually do it, it seams.
    You have to explain why you want the bot parts badge, tell them you can't get it by normal means but the parts are still able to be downloaded, and then ask if they can manually give it to you on your Spore.com account so you can share your creations because without the badge you can't do that.

    It's frustrating beyond belief but incredibly rewarding when you get the right dude.

    Your chance might be slightly higher on phone too vs the online chat but I'm not 100% sure.

  • juvude's avatar
    juvude
    4 years ago

    Yeah I can't remember the details exactly but I had my story and I just kept calling support with it. I'm pretty sure I'd seen a forum thread with a response from someone at EA saying to call support for it bc it includes the patch that wasn't available outside the US otherwise. Other than that it was just a case of keeping trying until there was someone willing to do it. There is a chance they've changed how they handle it so they might not be lying but I had a couple reps say that and that they'd pass it to someone else or something (which never went anywhere) but the time that they actually enabled it for me the call was really short lmao. Just gotta keep trying (or get the unofficial patch mod but I think that disables online connectivity which sucks).

    Good luck!