How does someone getting back into Spore get the Bot Parts DLC? I owned the game on Steam since I was a child and I played it a TON back then. Just bought it and all DLCs on the new EA app and got that functional. But I want all DLCs and the full fun experience. Can you give advice? Thank you so much kind Internet stranger.
Hello, I am on a quest to have the Bot Parts Pack activated for me as well. I made a post about it here: https://answers.ea.com/t5/Spore/Please-activate-Bot-Parts-Pack-to-my-Spore-com-account/m-p/11956069#M14228
I have spoken to 2 EA Support Advisors about it and even tweeted about it! They all said the same statement that it's not possible. I have faith that it IS possible and I hold this post and all it's replies as the testimonial to the fact that it is. and these representatives simply don't know what I am even talking about. I am in Germany so it is harder for me in terms of calling them directly.
I have spoken as I said to two EA Support Advisors and Tweeted, though it won't let me even request a call or open another Live Chat anymore, maybe it is because I have two emails (accidentally XD) about it that I have gotten a reply on simply asking me what my Origin ID and email is etc (which I have replied to).
What to do you, or anyone else here recommend I do? I will give updates here. I have Direct Messaged EA Support on the matter also and detailed everything I know and even showed the users as for an example who have had this service granted to them. Wish me luck and thank you all.
I SENT AN EMAIL ABOUT IT, AND I GOT A REPLY BACK SAYING IT'S DONE!!! I check my Spore.com account and BOOM!!!!! OMG I am so happy! I recommend telling them that the Bot Parts Pack is available to everyone however you cannot share to the community what you create because you lack this "Spore Bot Parts" Badge on your Spore.com profile that allows you to. Tell them all you need is the permission to share Bot Parts creatures and I recommend sending an email instead of having phone calls or live chat. In 2022 this works and is 100% possible despite what you are told, I think that not all of EA Support know much about it :/.
Thank you to everyone here sincerely and good day/night 🙂)))))
I am new to spore and started just last year. How do I get the bot parts not just the the activation part
whats the email address to send to? on the 'contact us' page i cant find it
Hello everyone! I am going to try my hand at this for myself. I know it's possible because of everyone here's testimony. Wish me luck, I have emailed EA Help and I pray I will get someone who knows what I am talking about and is able to help me and does not lie to me saying ridiculous things like "do not use bot on spore".
I want to get Bot Parts really bad!
OMG! I got Bot Parts! I have received an email to my Case and they have given me Spore Bot Parts!!!! I am so happy right now! I made a forum post about it too asking but I deleted it to not cause clutter, thank you so much EA Help! My Spore name is Evie222 for anyone curious.
@JDBud1 You will need to go to Codes and Promotions --> Promotional Questions and open a Live Support about the same thing multiple times, and even make Emails multiple times about the same thing and you may very well be told false information about how it's not possible, but the point is that eventually someone who knows what you are talking about and with the power to help you will come along and give you Spore Bot Parts badge.
You must be polite and respectful, even when you are told something like 'It's not possible because this promotional DLC was 10 years ago!', you can explain how it's not true but my advice is to close the Case and open a new one in an hour or so. Do not be rude to the EA Help people as they just aren't all cued in on what your asking for and they may very well help you!
You will need to be persistent because EA Help has a lot of representatives who don't know how to help so they just practically lie to you. I tweeted to EA Help about it and made an Answers HQ Spore post about it after like 5 failed Emails and I think it got the attention of someone who was able to actually help me to whom I am EXTREMELY grateful. Good luck to you and anyone reading this who wants Bot Parts, this is 100% possible and it's unfortunate but you will need to be persistent! And remember, remain polite and respectful to EA Help!
I'm having issues pulling this off; I login to help.ea.com, go to Codes and Promotions and Promotional Questions after specifying that I'm looking for support from Spore and that my platform is on PC, but after selecting 'Select contact option', it goes to a page where the only option available is to visit Answers HQ - have Live Support and email options been deprecated or something?
who do we need to email?
I have the same problem, I just can't text them via Live Chat in Codes and Promotions.
And how do you guys do it? I've already sent more than 5 emails since last Sunday and I keep getting all kinds of trash like: it's an external site, it's impossible, go to live chat. I don't know how to deal with them anymore.
@Peenut2k7 wrote:I'm having issues pulling this off; I login to help.ea.com, go to Codes and Promotions and Promotional Questions after specifying that I'm looking for support from Spore and that my platform is on PC, but after selecting 'Select contact option', it goes to a page where the only option available is to visit Answers HQ - have Live Support and email options been deprecated or something?
i also had a hard time with their site when it did not show any live chat but found a way to send email's
https://help.ea.com/en/help-email/?product=spore&platform=&topicName=missing-reward
i tried this back in 2021 and sadly failed but now that i play spore again i am gonna try it again!
They're just kidding me. (The agent just sent me a link to this topic)
I've already sent out 13 emails and talked to them a couple of times via Live Chat in the Manage My Account category. I'm just tired of texting them already. I wait 20 hours for answers and I get this..
@wiktorpozzo wrote:They're just kidding me. (The agent just sent me a link to this topic)
It is still possible. I tried live chat and they added Bot Parts to my account on the first try. I chose "Find missing game" instead of "Promotion questions" as the topic in case that helps anyone
I keep getting this. do i just have to wait or is something wrong? (if i click resume it reloads the page and it does nothing)
@DeadSlugcat wrote:It is still possible. I tried live chat and they added Bot Parts to my account on the first try. I chose "Find missing game" instead of "Promotion questions" as the topic in case that helps anyone
Here's the chat transcript!
How the hell do you do that?????
First try:
Second try:
@DeadSlugcat wrote:It is still possible. I tried live chat and they added Bot Parts to my account on the first try. I chose "Find missing game" instead of "Promotion questions" as the topic in case that helps anyone
That's odd because I did it today
Someone must have cursed me
...
@DeadSlugcat wrote:That's odd because I did it today
After going through 6 more agents, the next day I finally got Spore Bot Parts! I'm so happy it's over
I wish everyone more luck than me. I've been trying to get that icon since 2022.
Total number of cases: 21
Of these, 11 were emails that led nowhere, and the rest were conversations via chat.
(In some cases there were several emails (up to five))
