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Re: Spore.com doesn't recognize that I own Galactic Adventures.

1 month later and still no help.

7 conversations with EA support and nobody is able to understand my problem.

I really hate to say this, but I have a feeling that if I could talk to somebody at support to whom English is their first language I'd be able to get this fixed. Every time I talk to EA support it's like talking to somebody who isn't listening to me, they just look for keywords in what I'm saying and consult a "common problems" list and take it from there. I'm pretty sure that all of them thought I was having a problem making an account or logging in. When those have nothing to do with my problem.

One support conversation went like this...

Support: "ok I need you to launch the game through steam."

Me: "ok I launched it. now what?"

Support: "so the game works and you can log in?"

Me: "yeah."

Support: "Okay is there anything else you need help with?"

Me: "yeah i need you to help me with my problem..."

As if launching the game was my problem...

They literally don't understand a word I'm saying.

Why is this a confusing sentence?...

Spore.com doesn't recognize that I own Galactic Adventures.

It's like i'm speaking Spanish when I say that or something because when i say that to your support staff they say...

"so you're having a problem linking spore and steam?'

or

"So you're having problems logging into spore?"

NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

THAT'S NOT MY PROBLEM!!!!!!!!!!!!!!!!!!!

MY

problem

is

spore

doesn't

recognize

that

i

own

galactic

adventures.

Here i'll translate this to every common language for you.

Spore.com doesn't recognize that I own Galactic Adventures.

Spore.com no reconoce que soy dueña de Galactic Adventures.

لا يتعرف موقع Spore.com على أنني أمتلك Galactic Adventures.

Spore.com 不承认我拥有银河历险记。

Spore.com은 내가 Galactic Adventures를 소유하고 있음을 인식하지 못합니다.

Spore.com ne reconnaît pas que je possède Galactic Adventures.

Spore.com erkennt nicht, dass ich Galactic Adventures besitze.

Spore.comは、私がGalacticAdventuresを所有していることを認識していません。

Spore.com non agnoscit me Galacticum Adventures habere.

Spore.com nie rozpoznaje, że jestem właścicielem Galactic Adventures.

Spore.com не признает, что я являюсь владельцем Galactic Adventures.

Spore.com не визнає, що я є власником Galactic Adventures.

Spore.com känner inte igen att jag äger Galactic Adventures.

Spore.com यह नहीं मानता कि मेरे पास गेलेक्टिक एडवेंचर्स है।

Can you understand now?

Here I'll even do binary...

01010011 01110000 01101111 01110010 01100101 00101110 01100011 01101111 01101101 00100000 01100100 01101111 01100101 01110011 01101110 00100111 01110100 00100000 01110010 01100101 01100011 01101111 01100111 01101110 01101001 01111010 01100101 00100000 01110100 01101000 01100001 01110100 00100000 01001001 00100000 01101111 01110111 01101110 00100000 01000111 01100001 01101100 01100001 01100011 01110100 01101001 01100011 00100000 01000001 01100100 01110110 01100101 01101110 01110100 01110101 01110010 01100101 01110011 00101110 00001010

Now fix it.

1 Reply

  • arnold197897's avatar
    arnold197897
    4 years ago

    I feel the exact same way about the support. Some of them can barely speak English, let alone understand it. I've had the same problems with them you have. They try fixing every problem except the one I'm there for.

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