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GoyBiomass67's avatar
GoyBiomass67
Rising Newcomer
1 day ago

Regarding hacked account and unlinking from Steam

My account has been stolen for a while and could never be bothered to recover it due to the ea.help website never working, displaying "Error 500" o algo. 

I recently had the displeasure of buying a EA game (Plants Vs Zombies: Garden Warfare 2) on Steam due to the discount, and quickly realized that I had linked my now stolen EA account to my Steam account. 

Since I can't neither contact that flatulent ea.help website nor unlink my hacked EA account from Steam I now am here. You have my email, contact me o algo.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey GoyBiomass67​, 

    Sorry to hear someone else had gotten into your account. It sounds like that's been a while and you've likely gone through these yourself previously, but I'd definitely check through these security steps as needed to help keep things in your control.

    After that you'll need to get in touch with our support team to help recover the account itself. As they'll need to discuss private account details, that is not something we can assist with here on the forums.

    Once you've checked through the steps linked above, you can use the Contact us option at the bottom of that same page. That will get you in touch with the support team so they can help with the account recovery and get everything updated here.

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