Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi @Shenoyyy
can we try a few additional steps, then check if the game continues crashing?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
2 years ago
Have tried these steps.
Funnily enough, the system file checker tool fixed some things but unfortunately, the issue is the same.
drivers to date.
Running a clean boot with only Windows essential services and EA background service running the crash is the same.
- 2 years ago
If it helps I do believe I have played on this EA play account on Super mega baseball 4 PS5. Not sure if for some reason this is causing an issue and may be the case for others having this issue.