Spore creepy and cute wont download

Just to be clear this is for pc that I am having this issue. Any thoughts.... PLEASE

@ironside31 Hi, please click the game panel for Spore on Origin, then check the Extra Content tab. 

In here you should find the Creepy & Cute pack, and you can start the download from here. 

Thank you. 

I see, thanks for clarifying. Can you try clearing Origin's cache and see if that changes anything?

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

You guys need to fix this and stop telling people to do useless troubleshooting steps because I've been at this or waiting for tech support for over 8 hours today to get one minor content pack to work again. EA's digital storefront is a joke. I'm STILL waiting.