Spore Galactic Adventures Product key Request
Hello,i have bought Spore Galactic Adventures from the EA App but i cant find the Product Key nowhere,i wish to be provided the product key Thanks Case #188830860 This is my Spore Creepy and C...
Forum Discussion
EA_QueenBee
Community Manager
Community Manager@Shadowiza,
We're not able to look into cases here on the forums, but what problem are you having with the Creepy & Cute pack exactly?
We're not able to look into cases here on the forums, but what problem are you having with the Creepy & Cute pack exactly?
Since that debacle with the EA Play codes being redeemed on Steam for practicaly free,the CD-key on Steam are no longer available to get.
Making me unable to redeem it on my EA account.
- EA_QueenBee
Products purchased on Steam can't be redeemed on the EA app anyways (and vice versa), and looking at the Steam Store, it won't work if you have bought other packs/the base game on the EA app already.
It might be a better idea to see if you can get a refund on Steam and then buy the pack separately on the EA app if you want to play it there.
Ive seen numerous people saying they can get their purchase added to their EA account as long as they provide the receipt of the purchase.
And theres this page: https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/#steamThis is not exactly correct. As customer service through live chat can transfer copies of SPORE and it's respective expansion and DLC over to the EA App.
The main reason why players on Steam need to do this is because the product key was hidden on Steam due to an exploit in 2021. This means that players on the Steam version cannot register the game for the online experience; And it's pretty sad because there are over 191 million creations to experience.
Players only attempt to go through this method to register SPORE online. However, it would be preferable to have a more viable solution for Steam players, so that they don't need go through customer support to add Spore to their account.
Also to add to the point of being unable to see CD-Keys on the EA App, you can through the following method:
1. Open the EA App and click on 'Spore'
2. Click 'Manage' then 'View Properties'
3. Your CD-Key should be there under 'Product Key'.
Make sure you're following everything correctly on the 'How to provide proof of purchase'. Using a phone and taking a screenshot will most likely not work. You need to be on a desktop/laptop environment.
