Forum Discussion
Thanks for the quick reply! I have tried: disabling my firewall, deleting the ping file and typing my persona after my email. I have attempted to create a spore account correctly, in case I hadn't previously, and are given a "unknown error has occurred" i have tried multiple names including gibberish all to no effect. When typing in my persona I do not even get the we will link your account to your spore.com account, straight to the error. I know the issue is not my internet, even if it is bad, as I have previously attempted to connect on different internets (that can't be the correct term) one of which is 39mb/s, mine is 14.46mb/s.
I'm sorry to hear that nothing works @CrimsonPanda1.
For further assistance contact a Game Advisor, I'm sure he can help you
http://help.ea.com/en/contact-us/new/
http://help.ea.com/en/article/contact-ea-help/
1. Make sure you are logged in with your Origin ID
2. Choose your country (take a look right side upper navigation groin)
3 Press the orange button below right side "Contact us"
4. Follow the steps
Cheers
Liz