Forum Discussion
Hello Kurosun93iku,
The best you can do is to start a new chat with a different support agent. What issue are you experiencing with the game?
- Kurosun93iku10 months agoSeasoned Newcomer
It's decided to just stop booting all of a sudden. I could play with it for a couple of days no issue and... then nothing. I open up the EA app, it brings up the setting exe from which you can boot up the game, nothing happens. Even if I try to boot it up without EA, it always opens the app and then the game just doesn't get started anymore for whatever reason. Out of the blue like that.
- danisoff10 months agoHero+
Try reinstalling your game and updating your CPU and GPU drivers. Also, check if any background apps are running when launching the game—if so, close them. If the issue persists, I recommend reaching out to a different support agent for further assistance.