Unable to verify game license
my Game has been unable to verify my game license for almost a week now i have done everything that the support has mentioned but nothing has helped i have even installed the game on another computer...
Forum Discussion
This would be for the sims 4 and no I purchased directly from EA no other system
EA_cuervoCommunity Manager
Can you please try the following steps:
Delete EA License Files:
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete all files in the "License" folder.
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
- (If some files or folders can't be deleted, reboot and try again.)
Hey I tried both processes and I'm still seeing the same error when trying to launch the game
- EA_cuervo
In this case, please reach out to EA Help for further assistance so they can check your account.
