Unlink defunct EA account from Xbox
After several attempts to use EA customer support I am out of options. I know I am not the first person with this issue. It's been occurring for years with no resolution. Around 2010, I setup an EA...
Forum Discussion
I have already been in contact with EA support. I can not login as it asks for email verification for an email account that no longer exists to me.
I have been told the info I provided doesn't match what they have on file. It's been 13 years. I logged in once.
It's now like someone else's account is linked to my Xbox account. EA said they cannot help.
I just want to be able to use my Xbox account with my new EA account. I don't need access to the old account. There is nothing in there I want besides breaking the link.
EA_Lanna
Community Manager
Community ManagerHi @TriggerCappy1,
Thanks for trying it with your email, but could you try it using the other methods shared in the first link I gave you? For example, you said your console was linked up. In the link I shared it gives you a way to log in using your console account. Please, read through the articles and try the steps in them. If they don't work, then you're out of luck because the support team can't make any account changes if you're unable to pass the security stage with them.
- EA_Lanna
