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6197131022's avatar
6197131022
3 years ago
Solved

Unlink Xbox account from EA

Recently my xbox account was banned from the xbox network but my fifa account is on there and i want to play fifa 23 so i got a new xbox and bought fifa 23 then when i unlink my old xbox account from...
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  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @6197131022 We are unable to assist with getting around Bans from either Microsoft or EA for either account on Answers HQ. If either of your accounts has been actioned you will need to reach out to the appropriate team for further assistance. 

    • For EA you will want to fill out this online forum to reach out to our TOS team for further assistance.  
    • In order to get assistance with an Xbox ban you can find more information here. 

    If you have already attempted to unlink third-party accounts from your EA account, I would recommend checking out our Help Articles below. 

      

    Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.  

      

    Thanks!    

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @6197131022 We are unable to assist with getting around Bans from either Microsoft or EA for either account on Answers HQ. If either of your accounts has been actioned you will need to reach out to the appropriate team for further assistance. 

  • For EA you will want to fill out this online forum to reach out to our TOS team for further assistance.  
  • In order to get assistance with an Xbox ban you can find more information here. 

If you have already attempted to unlink third-party accounts from your EA account, I would recommend checking out our Help Articles below. 

  

Please be aware there are permanent changes that occur when you link or unlink an account, which is further described in the links below.  

  

Thanks!    

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