Won’t stop crashing on Switch
I have re downloaded the game, same thing happens. I have also restarted the switch. game crashes anywhere from 30 seconds to 2 minutes into playing. It crashes even when not online.
Forum Discussion
EA_Kent
Community Manager
Community ManagerAre you getting any error messages when the game crashes? If so, does it give you an error code?
Hi, there doesn’t seem to be an error code. There is just a black screen that says “the software was closed because an error occurred.”
The game worked fine for maybe an hour or two initially.
It first started crashing during online leagues. Then I did a shuffle draft in an online league and it crashed four times during the draft.
Now it crashes every time I play, even in exhibition mode. It crashes as soon as the game actually starts, usually after about 1-2 minutes. It doesn’t seem to crash on a menu, only once the actual gameplay starts.
the Switch is about a week old. Other games work fine, including SMB3.
- EA_Kent
I appreciate the info!
Do you have the game saved to the built-in storage in your Switch, or is it saved to an SD card? If it's saved to an SD card, would it be possible to try saving it to the built-in storage instead to test and see if that makes any difference?
- @EA_Kent Starter crashing again on switch
I get the generic "the software closed due to an error" everytime I'm in a Franchise mode Shuffle Draft. Happened during Pennant Race, too. The only modes I've tried. No idea what to do or how to play this game
