DLC Cars not showing up as available to purchase in Garage

Just adding another update to this.

I commented on this thread about a month ago, and since then two more people have replied saying they are also having exactly the same problem with the GOTY DLC not being available.

I'm still waiting for an update from the EA representative who dealt with this issue previously.

At this point it seems pretty clear that this is still an ongoing problem affecting multiple GOTY owners, rather than an isolated account issue.

Has there been any progress or investigation into this, or is there simply no one looking at it anymore?

It's been a very long time for a problem involving DLC that people have actually paid for.

I doubt it, I've been waiting 29 days for a reply. Think the game is no longer updated.

Same issue with my account.

EA_Groguet could help ?

I posted on here about a month ago, I have been down every route. I've contacted Xbox, Microsoft ,ea. Reported game. Denied Me refund. Both Microsoft and ea were blaming each other. I got fed up, I was constantly going through everything with Chat GBT. Then I posted here and still nothing. Everything says installed, But not in the game. Disappointing but cant see there being a fix now. Don't think the game gets updated, You still just get the daily, weekly and monthly challenges. Is basically only half a game. Dirt is a game of the past ea has there own WRC but it is rubbish compared to Dirt.

Hi, I also bought the dr2 goty version and dlcs are not working in career mode which i am not happy about, i dont want to refund game yet so ifEA_Groguet​  could help 

I'm experiencing the same issue on Xbox in August 2026.

I purchased DiRT Rally 2.0 GOTY Edition through the Microsoft Store a few months ago specifically to receive the included DLC. Xbox/Microsoft shows that I own the GOTY content and that all of the DLC is installed.

However, when I launch the game, the GOTY DLC cars are not available in My Team/Career, they cannot be purchased, and Daily/Weekly/Monthly events tell me that I don't own the required DLC.

I've already completed the usual troubleshooting, including reinstalling the game/DLC. I've also contacted both Microsoft/Xbox and EA, but I've been sent back and forth between the two going round in circles.

I even purchased and redeemed a second GOTY key to see if that would refresh the entitlement. Microsoft confirmed that the content was already owned, but the DLC is still not recognised by the game. So just lost £17 tyring to fix something I already have

I've been reading through this thread and it appears this same issue affected Xbox users previously, and was eventually fixed. It also looks like other Xbox users are reporting the same problem again now.

Could an EA/Codemasters representative please check the GOTY entitlement associated with my account on the backend and confirm whether the DLC entitlement is reaching DiRT Rally 2.0/RaceNet correctly?

The important point is that I have paid for the GOTY content, Microsoft confirms that I own it, but I cannot access what I purchased.

I'd really appreciate someone investigating the entitlement rather than sending me back to Microsoft/Xbox for another round of standard troubleshooting.

I can see EA_Groguet was involved when this issue was previously investigated and resolved. If this is the same entitlement issue returning, could this please be escalated to the appropriate team?

Regards  Stuart. 

EA_Groguet​ I don’t know why or how but the issue came back. All of my DLC cars, rank, Livery’s, starting credits and cars, all gone. spontaneously disappeared in the last week or so. As the comments say, I’ve tried everything. 

EA_Groguet​ bump

Same thing on my Xbox Series X: the GOTY content is installed but not available in My Team section of the game. This includes the dlc that is supposed to provide car upgrades to the start of your My Team campaign. EA_Groguet​, are you able to help? Thank you in advance!

Hello! Same thing on my Xbox Series S: the GOTY content is installed but not available in My Team section of the game. EA_Groguet​ , can you please do whatever you guys did previously to fix this? Thank you in advance!