EA TEAM! Need For Speed Carbon

Good day my gold EA Team. i know you now not sold NFS Carbon, but in the Origin days you sold and activated physical disk keys. Can you please add on my account my CD-KEY? Even if the game doesn't start, it's not a problem, the main thing is that it's in my library. I contacted EA Help many times with a live employee, they told me to write to the EA Forum and the EA team will see and help me.