Game crash to desktop after intro
Hi, i got the game on pc game pass and it keeps crashing to desktop after the intro, as soon as i see the car, when i'm supposed to take control of it. There is no error message, the game just shutdo...
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The same issue with pc origin / ea plattform since last game update v5.0.
Can not start the game. The game is loading until the screen, where i had to press ENTER. After pressing ENTER the game crashes to desktop without any notice or error message.
I tried to repair the game in the launcher and i also tried to uninstall, without success.
Other origin games are working fine.
any suggestion?
what i also tried:
- run origin/ea launcher as admin
- switched launcher to offline mode
- deactivate origin/ea game overlay
- deactivate amd adrenalin game overlay
TBH I gave up on this game, tried for 2 weeks with lots of fix and couldn't start a single game. Always got this error. It baffled me that lot of ppl have this error and there is no official answer to this. I can't help you I'm sorry
dear ea-support,
please read this!
3 month later, the problem still exists.
In the meantime i even reinstalled windows 10, of course including the origin app and the game. but the game still won't start.
And in the second step I even installed windows 11. This also does not lead to a better result. The game stays dead ...
And now the best thing i tried: I installed everything on another pc.
But you won't believe it, the game won't start ... The exact same probleme... This is so sad !
@CM_TGKor however this read in the ea support: do you have any ideas ?
I have now solved the problem myself.
Solution: the savegame was broken. I had to delete the savegame file locally and on the cloud. All saves of 180 hours were lost. But the game is now running again.How do you delete the save on the cloud ?
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