Support Request - Daily Check-in Reward Lost

Curious if there will be any attempt to recover/provide reimbursement for lost daily check-in bonus rewards due to the bug which made Real Racing 3 inaccessible for an over 24 hour period.

With the sunsetting of the game already in progress are such support requests being looked at still?

The impact of the inaccessible game on in game currency from the down time made the final day of the December “Daily Check-in” rewards (60 GC including the Elite Racer bonus) and up to 60 GC including daily ads inaccessible based on the timeframe of the issue and residing in East coast North America.