Forum Discussion
EA_Illium
EA Staff (Retired)
4 years ago@ixferrari458xi Have you tried running a repair/verify depending on the platform you play from?
4 years ago
@EA_Illium Yes i've tried several times, I have the game on steam
- EA_Illium4 years ago
EA Staff (Retired)
Hi @ixferrari458xi Can you try putting the device in a Clean Boot and launching Grid without anything else running to see if this continues? If so could we get a DxDiag?
- 4 years ago@EA_Illium i've tried clean boot, still same issue. Tried completley turning off anti-virus, still the same. Attached dxdiag.
- EA_Illium4 years ago
EA Staff (Retired)
HI @ixferrari458xi @Terrorsatanous Can you try the following and check if this continues?
- Run the System File Checker tool, Then /check for Windows updates (you may need to check intel directly)
- Reinstall/Repair DirectX
- Run the VC installer (select repair if it shows as installed), run both x64 and x86 exes
- Location VC2015 = [drive game is installed on]:\Games\OriginLibrary\GridLegends\__Installer\vc\vc2015\redist
- Location VC2019 = [drive game is installed on]:\Games\OriginLibrary\GridLegends\__Installer\vc\vc2019\redist
- We also have additional Graphics steps on our Troubleshooting Graphics issues guide
- Disable Origin in-game overlay and any other running overlay