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dear ea-support,
please read this!
3 month later, the problem still exists.
In the meantime i even reinstalled windows 10, of course including the origin app and the game. but the game still won't start.
And in the second step I even installed windows 11. This also does not lead to a better result. The game stays dead ...
And now the best thing i tried: I installed everything on another pc.
But you won't believe it, the game won't start ... The exact same probleme... This is so sad !
@CM_TGKor however this read in the ea support: do you have any ideas ?
I have now solved the problem myself.
Solution: the savegame was broken. I had to delete the savegame file locally and on the cloud. All saves of 180 hours were lost. But the game is now running again.
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