Grid Legends won't connect to your servers on console "X Box"

This is the 8th day, no word from EA. It's like there never was a Grid game.

Press the Xbox button  to open the guide, and then select Store.
Select Search, and then enter Xbox Report a Problem in the search box.
Choose the app from the search results, and then select Download.
Follow the instructions in the section “Report a new problem” to submit your problem report.

I have been telling ea this for a month now and all they told me was a linkage issue with the game they are aware of it but it’s seems not their priority to fix unless tons of people report it and talk about it in the forums and there no way to unlink the account ether because ea locked it for about 9 months until you can re link it again which is stupid but I also understand why it’s there