Forum Discussion
Grid Legends has been offline for 2 days now. Says "You require an active EA account to play Grid Legends online"
My EA account is linked correctly and other EA games (like Need for Speed) connect online with no issues. GRID Legends is the only game that says: “You are required an active EA account to play online.” I have already: - Cleared Alternate MAC Address - Cleared Persistent Storage - Fully power‑cycled my Xbox - Quit and relaunched the game - Unlinked and re‑linked my Xbox account on EA.com.
The issue is on your guys end...
Press the Xbox button to open the guide, and then select Store.
Select Search, and then enter Xbox Report a Problem in the search box.
Choose the app from the search results, and then select Download.
Follow the instructions in the section “Report a new problem” to submit your problem report.