Forum Discussion
Contact https://help.ea.com/nl/
I have done that and it's important that they get the picture on how extensive promblems are.
I've been chatting with three EA techs, and it has been repeating the same over and over again, and sending screenshots to each that was passing my case to another tech, even if I had a ticket number they could consult, so I was two hours further, and finally the last tech told me more are having connection problems, and more are signaling this issue, I told them that this issue has been going on more than a week now. then I finally got this following answer:
Okay so i checked for this issue and got to know that we are getting many contacts for this issue and players has been facing it, so as soon we will be getting the cases for that this will be reported to the team for investigation.
So you know, get on it and contact the EA help center, the link is on top.