With yesterday's patch, there were some fixes made for this. Can anyone confirm whether this is still happening since the update? If so, please share some screenshots accordingly. Thank you!
Same as everyone.
I can't be expected to know how, but all my career progress shows zero percent, or way less than it should be. none show 100% even though most of them did before.
Series S (but clearly platform makes no difference).
I had the free trial, and now have it on gamepass. I will buy it when it is 90% off next year lol.
Community ManagerHi everyone,
Thank you for your continued patience on this.
In order to help with our investigation, could those of you who are still having this issue please upload your game save file so we can pass them along to the team? By default, you can locate the save file using the steps below:
Once you find the folder with the numeric name, please upload the folder to Google Drive. For more info on how you can upload and share it check out the links below:
Please be sure to set the files so they are shared for Public access. Once you have the folder uploaded and set to public, click "Get shareable link" to grab a link we can use.
Once you have the link please send it to me in a direct message. Click the little envelope icon on my AHQ profile (@EA_Kent) to DM me. Including something like "GRID Legends save files" in the message subject would be helpful.
I will pass along these files to the team so they can take a look and continue investigating this.
Thank you everyone!
Hi @EA_Kent there is no such folder for myself, nothign labelled savegame.
I have checked both My Documents as listed below along with Steamapp folder. Inside both GRID Legends folders there is no folder saying savegame.
After looking through the available folders in both locatiosn there is no folder labelled with a numeric name.
This may be where is issue lies?
Community ManagerHi @Lumpy_Badgerr,
Have you checked under C:\Program Files (x86)\Steam\userdata to see if you can find the folder there?
Hi @EA_Kent there is a folder like you decribe in there that is numerical but there are then 43 folders within this and they all seem to relate to different games. Would you still like me to send through as you have requested or if there a way of seeing which folder realtes to GRID Legends easily?
Community ManagerHey all,
Just tagging a couple people in this thread who mentioned they had this issue on PC to get their visibility on this.
@Sasz87; @eriqnho
@EA_Kent wrote:
Hi everyone,
Thank you for your continued patience on this.In order to help with our investigation, could those of you who are still having this issue please upload your game save file so we can pass them along to the team? By default, you can locate the save file using the steps below:
- Open your Documents folder in Windows
- Open the My Games folder
- Open the GRID Legends folder
- Open the savegame folder
- You should see a folder named as a string of numbers.
Once you find the folder with the numeric name, please upload the folder to Google Drive. For more info on how you can upload and share it check out the links below:
Please be sure to set the files so they are shared for Public access. Once you have the folder uploaded and set to public, click "Get shareable link" to grab a link we can use.
Once you have the link please send it to me in a direct message. Click the little envelope icon on my AHQ profile (@EA_Kent) to DM me. Including something like "GRID Legends save files" in the message subject would be helpful.
I will pass along these files to the team so they can take a look and continue investigating this.
Thank you everyone!
If you're still seeing the same issue would you mind sharing your save files so I can pass them along to the team?
Thanks!
Hi @EA_Kent
I've just experienced this issue on Xbox Series S/X. Screenshots attached. I always quit the game when finished through the Home > Exit Game menu and generally do not use Quick Resume. I know I did prior to losing my progress at least.
So far it is just Career progress that has reset - Story and Sponsor progress is unaffected. I am unsure if car upgrades or anything else has been affected.
Notice how despite me having medals in each event, the "Finish in 5th or less" tick box isn't ticked.
Redoing races you have a medal in still saves progress, so it doesn't seem like I'm locked out of any achievements or forcing a save deletion, but still, it's wasted time, and puts me off playing the game any further or purchasing the DLC.
I know that developers can gain access to saves from Xbox Live if authorisation from the user is granted. Happy to send you a direct message/email with any information you need to allow you to do this with my save, to assist with this issue in any way possible.
Just had this happen to me after playing through a career event. Steam, offline.
After leaving the career event select screen, there was another set of menus pre-race to start the race (alongside the list of racers, I think). There I went into Options and changed the game difficulty. The game prompted me to restart the race for the difficulty changes to take effect, so I did. After completing that event, I lost career progression percentage.
Going by what happened here and from what I've read, it's highly suspected that the cause is finishing a race that has been restarted (also if you choose Restart at the end of a race).
I ask me when they finally bring out a patch/hot fix for this.
Its a bit of a shame that they leave us with such a game breaking bug over such a "long" time...
