With yesterday's patch, there were some fixes made for this. Can anyone confirm whether this is still happening since the update? If so, please share some screenshots accordingly. Thank you!
Community ManagerHey all,
Just tagging a couple people in this thread who mentioned they had this issue on PC to get their visibility on this.
@Sasz87; @eriqnho
@EA_Kent wrote:
Hi everyone,
Thank you for your continued patience on this.In order to help with our investigation, could those of you who are still having this issue please upload your game save file so we can pass them along to the team? By default, you can locate the save file using the steps below:
- Open your Documents folder in Windows
- Open the My Games folder
- Open the GRID Legends folder
- Open the savegame folder
- You should see a folder named as a string of numbers.
Once you find the folder with the numeric name, please upload the folder to Google Drive. For more info on how you can upload and share it check out the links below:
Please be sure to set the files so they are shared for Public access. Once you have the folder uploaded and set to public, click "Get shareable link" to grab a link we can use.
Once you have the link please send it to me in a direct message. Click the little envelope icon on my AHQ profile (@EA_Kent) to DM me. Including something like "GRID Legends save files" in the message subject would be helpful.
I will pass along these files to the team so they can take a look and continue investigating this.
Thank you everyone!
If you're still seeing the same issue would you mind sharing your save files so I can pass them along to the team?
Thanks!
Hi @EA_Kent
I've just experienced this issue on Xbox Series S/X. Screenshots attached. I always quit the game when finished through the Home > Exit Game menu and generally do not use Quick Resume. I know I did prior to losing my progress at least.
So far it is just Career progress that has reset - Story and Sponsor progress is unaffected. I am unsure if car upgrades or anything else has been affected.
Notice how despite me having medals in each event, the "Finish in 5th or less" tick box isn't ticked.
Redoing races you have a medal in still saves progress, so it doesn't seem like I'm locked out of any achievements or forcing a save deletion, but still, it's wasted time, and puts me off playing the game any further or purchasing the DLC.
I know that developers can gain access to saves from Xbox Live if authorisation from the user is granted. Happy to send you a direct message/email with any information you need to allow you to do this with my save, to assist with this issue in any way possible.
I have just had this issue, exactly as described above. I am on Series X and my XBOX ID is DJTwilightUK
Just curious about this one. I had the same issues myself a while ago after taking part in an online event, but since then I just had the patience to start to slowly recomplete career mode with no issues at all since I just stopped competing in the online challenge races. You guys that it had happened to, did this occur after taking part in the online challenges?
i restarted too and it just did it again
