Lost all my carreer and sponsor progress

Thanks for the updates. 

I'll pass your info along as well. 

Ok this issue has now happened to me on Playstation 5

It seems to be occurring once the new weekly challenge or a change in Monthly or Special Challenges

I could confirm this issue happened once I completed the weekly Challenge 24 on Playstation 5 and I left the PS5 at Resume State (placing the PS5 in standby mode) then once the weekly challenge 24 expired I came back to the Playstation 5 and the weekly challenge 25 was updated and all my career status was at 0% with still holding the Gold Trophy finishes.

Playstation ID:

BALLIN_Mad_Game

I have already provided photos of this issue as I am also effected on PC

EA App / Origin App ID:

BALLIN_Mad_Game

Hi,

I'm playing on PS5 and I noticed this happen yesterday. All of my career % progress was reset back to 0%, but I can still see my trophies next to each race or event I have completed.

Please fix, really annoying.

Thanks

Hello Support-Team,

First of all thanks for your game and I enjoy it.

Unfortunately I can confirm this issue too.

Platform: Xbox Series X

Gamertag Xbox: EL BARTSCHO

EA ID: ELBARTSCHO77

Country/Language: Switzerland / German

I lost quite all of my career % progress within the career categories ROOKIE; HALF-PRO and PRO. But I can still see all my trophies next to each race or event I have completed.

It happenend after my driver rank went up from 99 to the prestige rank.

The same issue is on the main story progress. I’ve completet the whole story with trophies, but the “goal” above is not ticked.

Also sometimes the % aren’t correctly displayed for the categories, but this happenend already before the lost of all % progress.

As an example there are 10 events in the PRO – GT category. I’ve completed all 10 of them with GOLD trophies, but on the main screen the category only shows 90%.

To unlock the career category “The Gauntlet” it is needed to fully do all PRO categories 9/9. Now if the progress isn’t correct counted, then we can’t even unlock “The Gauntlet”.

Please fix this crucial issue in a patch for all of us.

I’ve found similar threads also here and this issue happens to a lots of gamers.

https://answers.ea.com/t5/Technical-Issues/Missing-progression/td-p/11400531

https://answers.ea.com/t5/Technical-Issues/Progress-lost-after-prestige/td-p/11629019

Thanks a lot in advance

Thank you!

I appreciate the additional info. 

Unfortunately It just happened to me again now on The Xbox Series X

Platform: Xbox Series X

Gamertag Xbox: BALLIN MGR

EA ID: BALLIN_Mad_Game

Country/Language: United States of America / English

This time the game started from a fresh boot up (no resume state) and played 1 career race Pro / GT / Vintage Prototype - Event 1. I had previously played this race and completed the event objective and had the green checkmark and Gold Cup. I completed the replayed race of vintage prototype Event 1 now all Career races are at 0% Rookie / Semi Pro / Pro.

Now I am effected on EA / Origin - Playstation - Xbox

This happened to me as well. Everything set back to 0% but races still showed a gold cup next to them, set me back 10 hours of progress. I realised it's whenever I 'restart race' while I'm in a race, it will just reset everything. I tried it twice more by completing 1 race again, and then starting another and restarting the race, both times I replicated the glitch.

Seems pretty incredible a glitch like this exists in a game, you could be 100's hours in to it and then decide to restart a race and lose everything...

This happened to me as well. Everything set back to 0% but races still showed a gold cup next to them. I’m playing on a XBOX ONE X, nametag: Stevens1610. Can you help me to restore all my progress? 🙏🏼

Same for me, after finishing the last pro race, everything was reset to zero (career and sponsors).

I already had a lot of bugs with sponsors, but it was ok because the events were unlocked.

Here, the gauntlet was not unlocked.

Help please,

I'm playing on PS5