Forum Discussion

dimitrije98white's avatar
2 months ago

Need For Speed: Most Wanted

I bought Need for Speed: Most Wanted on my EA account.
The base game is now missing from my library, but I still have add-ons.
When I search the game, it asks me to buy it again.
The game is also not visible on the web library.
Please restore the base game license to my account.

I Aldo have redeem code. When i use it, it shows me that code is using at same profile that im logged in.

2 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hey dimitrije98white​, I’m sorry to hear you’re having trouble with your game.

    As this appears to be an entitlement issue, someone will need to review your account. Unfortunately, we’re unable to do that through the EA Forums. Please contact EA Help for further assistance, as an advisor should be able to investigate this for you.

    I hope this helps.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Hi there, just checking to see if you managed to reach out to EA Help and get the assistance you needed. Let us know if you still need any help!