NFS Most Wanted 2012
Subject: Need for Speed Most Wanted (2012) crashes immediately when launched through EA App. Hello, I am having an issue launching Need for Speed Most Wanted (2012) through Steam and the EA App. The game is installed through Steam. When I click Play in Steam, Steam launches the EA App. EA App displays "Preparing game", then EA App closes. EA App opens again and returns to the Library. The game never displays a window and does not successfully launch. This happens consistently. I have already tried restarting Steam, restarting the EA App, restarting the PC, verifying the game files through Steam, and attempting to launch the game multiple times. I also removed MSI Afterburner and RivaTuner, removed OneDrive and TeamViewer, tried Windows 7 compatibility mode, disabled fullscreen optimizations, tried running the game as administrator, and cleared the EA App cache. The problem persists. I also captured a crash dump of NFS13.exe and investigated it using Windows Error Reporting and WinDbg. Executable information: NFS13.exe, Need for Speed Most Wanted, Version 1.5.0.0, Company: Electronic Arts. The crash reports Exception Code: 0xc0000005, Access violation, Attempt to write to address 00000000. Failure bucket: INVALID_POINTER_WRITE_c0000005_NFS13.exe!Unknown. The fault occurs at NFS13.exe+0x8c72cd. The relevant instructions are mov esi,ecx and add dword ptr [esi],1. At the time of the crash ECX = 00000000 and ESI = 00000000, so the game attempts to write through a null pointer. The call leading to the crash appears to originate from NFS13.exe+0x618f20, which calls NFS13.exe+0x8c72c0. I suspect this may be related to the EA App or the EA App's interaction with this older game, rather than simply corrupted game files. I have experienced various problems with games following the transition from Origin to the EA App, so I would like to know whether there are known compatibility or initialization issues with older EA titles. I cannot determine from the crash dump alone whether the null pointer is caused directly by the game or by something provided or initialized by the EA App. Could you please investigate the EA App and Steam authentication and launch handling for Need for Speed Most Wanted (2012), EA App background services, EA App cache or account state, EA App overlay or other injected components, legacy EA components required by NFS13, and any known issues with the EA App launching the 2012 version of Need for Speed Most Wanted. I can provide the 110 MB NFS13.exe crash dump, EA App logs, Windows Event Viewer information, or any other diagnostic files you require. Thank you.
