Nintendo Switch: EA Account Has Been Disabled
Problem: This all started on the 10 /01/ 2026 my account has been blocked due to a violation of EAs user agreement. Last year I upgraded to a Nintendo switch 2 and moved all my data from my switch 1...
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey 2vi73g34nvz2,
If you're getting a message that you're banned but you're not seeing anything in your penalty history, is it possible that you're checking the wrong EA account? If you log in here with your EA account details, do you see your Nintendo account linked?
I checked with 2 accounts. My older one has a psn and steam linked but no Nintendo. I checked this one too and no Nintendo link either. I actually don't see an option on either accounts to connect to Nintendo.
Update: I checked my Nintendo account and EA is linked to it, then I unlinked it, turned on burnout paradise and it asked confirmation of I wanted to connect it to EA which I hit yes so it relinked my Nintendo account to EA that way, but the account is disabled still.
- EA_QueenBee
Hey 2vi73g34nvz2,
Could you share a screenshot of what you're seeing exactly?
Also, just to check, when you look at the penalty history of the account you're linked to now, do you see anything in your penalty history?
- Here is what I am seeing on penalty history and Nintendo account:
- My Nintendo account and email account shared the same email address but I changed my Nintendo account email address in February due to not receiving emails from nintendo
- EA_QueenBee
Could you share a screenshot of the connected accounts screen from the EA side too, please?
Changing the email address of your Nintendo account shouldn't affect anything, as they're separate accounts. That's fine.
