Origin game won't launch (GRID Legends)
Hi! I recently claimed GRID Legends on Amazon Prime Gaming whilst it was given as a free full version game on Origin. It says that if we have claimed the game, we will have the game permanently. I have successfully claimed the game, it's already showing up on my origin library, I have installed the game completely. However, every time I opened the game, nothing happens, origin closes for like 10 seconds and it re-appears after. I tried running other Origin games such as NFS Heat and NFS Payback which I bought from Steam and it worked fine! I have tried everything from:
- Running Origin and the game as administrator
- Try repairing, verifying, and updating the game via Origin
- Turning off Origin In-Game Overlay
- Running Origin on offline mode
- Reinstalling the game
- Completely removed Origin and all of its components (including from registry editor)
- Try running the game using an older version of Origin
- Updating graphics driver
- Stopped all background processes (including origin)
- Try using a clean/safe boot
Meanwhile, I have compatible computer requirements to play the game, I also have the newest version of DirectX12, the newest graphics driver, windows is up to date, and plenty of space. Can someone help me? I have reached out to EA but they haven't responded yet.
Here's the video to show you guys what happens every time I run the game
https://drive.google.com/file/d/1BKGnUyTDqceoIptYbu9kYtd1ZqtcwjwE/view?usp=sharing
*Please note that the video is from yesterday. I uploaded it just to show you guys what happens exactly every time I try to run the game*
