Fixed at last 🙂
I’ve always been offline when trying to get it to start and it still just crashes
Community ManagerHey racers,
We are aware that Dirt 5 is crashing on PS5. The team is investigating this issue. As soon as I have more info I will update you on this thread.
Thank you for your patience and sorry for the inconvenience.
-Groguet
HELLO Groguet 👋
Thank you for your response.
I just wanted to inform you that It's not just PS5 platforms it's also PS4 users as well. I cannot afford a PS5 yet. It would be terrible if you guys have been working all this time to restore play online for PS5 users only
I wish you guys could give us more information than just "investigating". It's been a whole week across all PlayStation platforms. I'd hope you guys would have already identified the issue and have been working on it after 7 days. Doesn't sound encouraging that you're just investigating and for only PS5...... 😢
And the game isn't crashing it's online where it crashes. The game works fine offline. So maybe that helps investigation efforts with specificity
Community Manager
@MISSION_mano wrote:
HELLO Groguet 👋
Thank you for your response.
I just wanted to inform you that It's not just PS5 platforms it's also PS4 users as well. I cannot afford a PS5 yet. It would be terrible if you guys have been working all this time to restore play online for PS5 users only
I wish you guys could give us more information than just "investigating". It's been a whole week across all PlayStation platforms. I'd hope you guys would have already identified the issue and have been working on it after 7 days. Doesn't sound encouraging that you're just investigating and for only PS5...... 😢
And the game isn't crashing it's online where it crashes. The game works fine offline. So maybe that helps investigation efforts with specificity
Hiya,
As you may be able to tell by my avatar and signature, I am not on the DiRT team; but I have passed on this information to the relevant teams performing the investigation.
If any further information becomes available before @EA_Groguet comes back on shift I'll pass it along here as well.
Thank you for your patience so far <3
Ok awesome. I'm praying we can be back online and playing today
They did answer us yesterday, but didn't really let us know what actually happened and when we can expect this problem to be fixed. This is shocking to say the least. 8 days now 😢
When I asked for more help than the standard link to basic non-game specific troubleshooting, I got this reply.... apparently I'm entitled for expecting the 4th copy of this game I own to work...
They need to answer us
Hey EA_Groguet,
Has this issue been looked at recently with the crashes on start up for PS5?
I've recently bought the game and DLC, but I can't get passed the start screen.
It works when I have the internet turned off on my PS5, but then I can't access the DLC. Is there any new workarounds for fixes for this?
Thanks for your time.
This is just plain ridiculous. Not week able to play for weeks now.
I spend a lot of time making tracks and I can't even access the game ☹️
Fixed at last 🙂
