EA_Illium
EA Staff (Retired)
EA Staff (Retired)Re: Don't Run Grid Legends
@silon_ua Which platform are you playing from? Do you get any error messages after clicking play?
Forum Discussion
11 Replies
PC. Here's how it happens:
https://drive.google.com/file/d/12f_jFyACE5VAW0z2Kwi4ClOZLMxf7A6J/view?usp=sharing@silon_ua Over the years I have found that simply updating/repairing Microsoft's VC++R fixes many blank steam launcher issues like in your video;
> download via "other tools download" section of above MS website > run each download as admin to install;
> exit steam fully > restart PC > hopefully play GL and report back here?
- @DJ_Englishman I have fresh updates. But reinstalling them still didn't help.
- @silon_ua Are you already logged into Origin as well as Steam? If so logout of Origin and then in windows task manager close everything Origin / EAHelper etc & try again so that it 'may' force steam to open the thin client for GL.
@silon_ua Seems you're not the only one... perhaps post your video and dxdiag here for EA to have a look at? https://answers.ea.com/t5/Technical-Issues/Wont-launch-since-update/m-p/11410750#M771
https://answers.ea.com/t5/Technical-Issues/Grid-Legends-Black-Screen-on-Launch/m-p/11344335#M409 suggests it was fixed so idnk, sorry.
- @DJ_Englishman Thanks for the advice, I don't have Origin installed since I bought the game from steam. But even after installing Origin, I don't see it there in the library.
- @DJ_Englishman I'm reading now, thanks for your work
@silon_ua wrote:
@DJ_EnglishmanThanks for the advice, I don't have Origin installed since I bought the game from steam. But even after installing Origin, I don't see it there in the library.@silon_ua That's not right. You should at the very least see:
...you even get a little download arrow that triggers steam for your favourite games! I'd suggest re-doing linking whilst you wait for support to reply to your ticket. Go here (logout if necessary) and login using the dedicated steam button; https://help.ea.com/en/
Then try Origin library again? https://help.ea.com/en/help/pc/link-ea-and-steam/ might also suggest something you haven't already tried whilst you wait to hear back.
You're welcome, collecting XP is life-choice! 🧙
@DJ_Englishman I increasingly see that they write "launch" is not possible due to the type of processor. Tried to launch Rage 2 and it doesn't launch in the same way. Apparently if I want to run the game, I need to change the processor. I have G4620
Hey Dj_Englishman, Try to increase your Virtual Memory to at least 4096 MB "4096 - 4096" Set it and restart your PC (put your Virtual MEM on a SSD) Let my know if it works. Greetings Shockinger
@silon_ua Last one's meant for you, not me! 😉
