Unable to download DLCs in Ultimate Edition
I recently bought new, sealed copy of Grid Ultimate Edition and redeemed code and there is no way to download DLCs other than VIP status and Aston Martin. I know game was delisted from the store but ...
Forum Discussion
EA_Groguet
Community Manager
Community ManagerHey there,
I assume you are talking about Grid (2019) right?
If that is the case, take into account that our Service Updates delisted Grid on the 1st of December 2023. That's why some content is unavailable.
-Groguet
@EA_Groguet I have bought this in brand new condition recently with the DLC seasons bundled in and I’ve put the code in and it has been redeemed but it won’t show up when I play the game.
You need to look into this please.
You need to look into this please.
Furthermore, I’ve also bought this brand new (the Ultimate Edition) with the DLC’s on the Xbox version recently and the DLC shows up in game, but on PlayStation I’ve redeemed the DLC with the 12 character code in the game box which is Season 1, 2 and 3 - however it won’t show up and tells me to go to the PlayStation store which is pointless as the DLC is delisted there.To clarify, I’ve bought the game as a physical copy (the DLC which comes with the Ultimate Edition) but it won’t show up in game. Works fine on Xbox, (it’s accessible there) but not on PlayStation. Please look into this and let me know when a fix will be incoming.
Regards,
Ox1893
To finally add, like others above - on my tv screen it says I have redeemed the VIP Pass and the Aston Martin car but that code was also for the Season 1, 2 and 3 DLC’s! I feel really annoyed because I’m now out of pocket as I paid for these DLC’s as part of the Ultimate Edition disc that isn’t showing up on the game (yet it works on Xbox).
I, like others, should be able to play the DLC pack seasons (after all we paid for the Ultimate Edition version).
Where do we go from here? After a quick resolution.
Could this be a glitch on your end or with PlayStation? One of you will be responsible for this.
Further reading available here: https://forum.psnprofiles.com/topic/153769-unable-to-download-dlcs-in-ultimate-edition/
Team… weeks have gone by again without resolutions . Please someone help!!!
