Can't play online

Hi @LarryFisherman87 

To check have you already tried the following?

• Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
• Verify the game in via your Steam library
  
  
• Clear EA App's Cache (Top Left Menu > Help > App Recovery) 
• Connection and Advance Connection Guides 
• Check for other applications that may be limiting EA App or Game performance

@EA_IlliumI've tried repairing and clearing cache with no luck. Debating on trying to reinstall game completely. Are the golfers saved to the EA account or will they be deleted if I reinstall?

Hi @LarryFisherman87 

To confirm your created Golfer is stored 'online' and backed up for cross progression. 

The team made mention in their FAQ: 

• Cross-Platform progression is available for your created golfer so you can save your gear, outfits, and achievements to access your created golfer across PC, PlayStation, and Xbox.

I experienced a new bug with online stroke play where it booted me to the main menu mid game. 
Here is a link to the clip.
https://streamable.com/oq3uzl

Fixed the online issue by reinstalling the game but now there is swing type animation issues. Along with the swing tempo speed no longer applying to shots.

@EA_Illium 

Hi @LarryFisherman87 Would it be possible to get a DxDiag file and an EA app Error ID Number?