Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHI @ChipDiggz Can we try the following if you have not already and check if this continues?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Check for other applications that may be limiting EA App or Game performance
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- 2 years ago
still happening...
- EA_Illium2 years ago
EA Staff (Retired)
@ChipDiggz What is the full error message you get?- 2 years ago
Lately it just goes back to the main menu after 30+ second black screen, BUT it used to say "Load error, disconnected from server".