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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @schollme55 

If you're not using a Chrome browser, try that. Also, clear your cookies and cache. Let me know how it goes. Thanks!

  • schollme55's avatar
    schollme55
    2 years ago

    I use the Chrome browser. What  does it mean "try that"".

    I cleared cookies and cache but nothing changed.

    I still have to log in after several hours.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @schollme55 

      Does this happen on both a PC and mobile device? Do you have your browser set to clear cookies when it closes? Are you logging in on multiple devices?

      • schollme55's avatar
        schollme55
        2 years ago

        Yes I'm logging in on a PC and a notebook.

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