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5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Herd90 

    Would it be possible to get more information on this?

     

    • Platform:
    • PSN ID/Gamertag:
    • Are you getting an error message?
    • Does this happen when loading into a specific mode or performing an action in a mode?
    • Does this happen to any other account on the device?
    • How long are you playing until this happens?
    • Are you playing from the device's internal storage or an external drive?
    • What type of network are you using? (Wired, Wireless, Hotspot)
    • Is anything else happening?
    • Please share any steps you've tried to far to resolve the issue:
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag and an EA app Error ID

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

  • Herd90's avatar
    Herd90
    2 years ago

    Platform - Xbox Series S

    Gamertag - Coldwar61

    Only have 1 device that I use.

    Happens every time I do the challenge and "make the putt." Happens on a handful of the other putting challenges in the Ryder Cup Challenges.

    Playing from devices internal storage.

    I'm directly connected via wire...not wirelessly.

    I've reinstalled the game and reset my Xbox Series S.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Herd90, To confirm have you tried only with a putter and the Texas Wedge shot type, as it mentioned in the challenge info?

  • Herd90's avatar
    Herd90
    2 years ago

    Okay, I claim ignorance. Overlooked the prerequisites. Sorry. I’m embarrassed.

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