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brang05020's avatar
brang05020
2 years ago
Solved

Directx Function "Getdeviceremovedreason" failed with DXGI_ERROR_DEVICE_HUNG he

The game keeps crashing and I Updated my drivers and changed the power settings and it still crashes and it is anoying because i want to play the game please help.  It says Directx Function "Getdevi...
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  • AJ-Da-Dumb's avatar
    AJ-Da-Dumb
    2 years ago
    @brang05020 i had this problem i think its because of gpu usage through monitoring msi afterburner
    and so i went to my windows settings and turned off hardware-accelerated gpu scheduling (i believe it takes some load off of your cpu and puts it on the gpu) and its worked ever since
lionell1988's avatar
lionell1988
2 years ago

I got the same error. I think this is an error caused by latest drivers. Same Graphic card (1080ti). At the moment the game is sunplayable.

Striker_Grom's avatar
Striker_Grom
2 years ago

Guys, Hopefully it will help you. I solved this issue on mine PC. AMD RX5700 

I have made some changes in tuning controll in GPU software provided by AMD. The changes were made only for Battlefield game. I didn't changed the global settings. 

Please see mine attached screenshots from AMD software. 

As you can see, I've changed the Max frequancy percentage to lowest and my power limit to - 5 ( minus 5 ) 

After tese changes no issues at all with Battlefield 2042. 

Also, if yo are having the same issue with another games, it works as well. 

  • spillers10's avatar
    spillers10
    Rising Rookie
    2 years ago

    The very same problem that was hampering me. I tried everything possible but to no avail..Decided a while ago to get a new GFX card so found a cheap Geforce RTX360

    Upon installing the game as run for last 3 month without any issues at all

    Read through the forums and you will see all the Error faults

    Getdeviceremovedreason" failed with DXGI_ERROR

    are with people with a 1080Ti

    • s78fifa12's avatar
      s78fifa12
      2 years ago

      I HAVE THE SAME ISSUE WITH RTX 3060

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        2 years ago

        Hi, everyone.

        There are a lot of factors that could come into play here on what can be done to fix this. One solution might help X amount of PC users out but not all, so an error like this may require some extra steps for others.

        If you're experiencing this error it can be helpful to include a DxDiag to see what your system specifications are. It's important to verify the PC is meeting the minimum system requirements for the game, the graphics card drivers are updated, Windows is up to date, and we can verify under the Windows Error Reporting section what errors could be conflicting with the game or Windows that need to be addressed.

        Here is how to pull a DxDiag report. Please include your report as an attachment:

        https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

        We'll do our best to give you recommendations on this error. Our Answers HQ likely has a lot of other threads with solutions on this error message if one were to search on our homepage here. In the event we can't find a solution we at least have a lot of information provided in this thread that we can pass along to the team to help them in any investigations.

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