3 years ago
EA App - 'temporarily lost connection'
 @EA_Illium Are the servers down? EA Application keeps reading "temporarily lost connection" and "restart app." While steam is working just fine, and my connection is working perfectly. Have tried dis...
- 3 years ago
Hi @MikeHuntIzHarry servers should be up currently, can we try the following and check if this continues?
- EA App's Cache (Top Left Menu > Help > App Recovery)
 - Repair/Verify your game based on which client you are launching from
 - EA App - Repair (My Collection > Tile Dots > Repair)
 - EGS - Repair (Library > Tile dots > Manage > Verify)
 - Steam - Verify in your library
 - Run the System File Checker tool then Check for Windows and GPU updates
 - Guide for Troubleshooting Graphics issues
 - Check for other applications that may be limiting EA App or Game performance
 - Connection and Advance Connection Guides
 - Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
 - Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)