EA Sports PGA Tour - Career mode freezing

Exactly the same problem here.

much like thousands of other players - career mode is broken / causes the game to freeze when accessed

EA are very aware of the issue that has been happening for over a month now 

the 2 x recent patches have done nothing to resolve the problem either

makes one question if they are actually able to fix the issue - one would assume if they could, they would?

very disappointing lack of communication from EA regardless, some form of update to your customers would be appreciated 

I enjoyed the game before the issue - but now is effectively useless/boring minus the career mode

Exactly the same problem here.

much like thousands of other players - career mode is broken / causes the game to freeze when accessed

EA are very aware of the issue that has been happening for over a month now 

the 2 x recent patches have done nothing to resolve the problem either

makes one question if they are actually able to fix the issue - one would assume if they could, they would?

very disappointing lack of communication from EA regardless, some form of update to your customers would be appreciated 

I enjoyed the game before the issue - but now is effectively useless/boring minus the career mode

EA please address this widespread issue asap

Product: EA SPORTS PGA TOUR
Platform:PlayStation 5
Summarize your bug Still after 2 updates career mode still freezes? How can you update twice and not fix the biggest bug? And don’t tell me restarting a new character is an option. Fix the damn problem.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Listen to the thousands of people with the same problem
What happens when the bug occurs? Game freezes
What do you expect to see? A damn fix

‌

Please fix or provide a refund 

Yeah man. Exactly how it went down. Lost power in the neighborhood and when I booted back up this was the result. So, basically as of now all that time was wasted and if I wanna play this game I have to start from scratch. Wonderful lol

Hi @EA_Illium 

Hoping you can assist please: 

Long time EA player (FIFA since day 1) etc - have spent $ thousands w/ EA over the past 15+ years (for context) 

Love PGA 2023, but without a viable online/player mode like UT in FIFA - Career Mode remains the only attractive mode of play that offers rewards based on successful play, wins & player development etc. 

However, 3 wks ago entering Career Mode has caused the entire game to freeze/lock up (after winning the FedEx Tour in my first season). 

Only way to exit the lock is a hard reset of the game & restart. 

Have tried all obvious solutions: game reinstall, delete console save data etc - no change. 

Noticed if I create a new Golfer, the (new) Career Mode is fine, but back at level 1. 

However, ive put hours ++ into my primary player now rated 95 & level 44, so I don't want & mustn't be forced - into starting over. 

Issue full description here: 

Product: EA SPORTS PGA TOUR
Platform:XBOX Series X 
Summarize your bug: Cannot start or continue my existing player career in Career mode (have already won the Fedex Cup in first attempt).

Started a new season w/the same (main) player to try better certain courses & win the Masters etc.

However, every attempt to recommence my career (currently on round 4) - results in the entire game freezing/locking up. Only way to exit is a hard reset of the game. 
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You would have to be my player in order to reproduce this bug. If I create a new player and the start my career from scratch, things progress as you would expect. YouTube has numerous videos of other players w/the same issue - check one out for ref. 
What happens when the bug occurs? The entire game freezes/locks up (no music, cannot access any area or menu of the entire game) 
What do you expect to see?

The next tournament or round in the season.

A useable & bug-free game.
This is clearly a widespread issue for thousands of players that has not been either addresses from yourselves publicly or resolved via the recent patch. Very Disappointed.

If this was FIFA (im an active player, forum member & occasional YouTube contributor) you would be moved into a priority fix by the strong online & YouTube community that would highlight the issue.

As the YT EA Golf community is still small, this lack of user/influencer-push is clearly enabling you to avoid the issue (for now). 

Would appreciate your help & prompt assistance in resolving this issue for me & all the others on this forum/reddit/twitter etc - asap please. 

Thank you, 

Product: EA SPORTS PGA TOUR
Platform:Xbox X/S
Summarize your bug Click to play a round of golf in career mode and it freezes.I can do the challenges but as soon as I click on round to play it freezes been like that since last friday
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Loads of people are complaining but still no word from EA as to what they gonna do about it
What happens when the bug occurs? The whole game freezes and I cannot play career mode.  I have to force quit the game.
What do you expect to see? I want the game to work not too much to ask since I paid $70 for a game I can’t play

Product: EA SPORTS PGA TOUR
Platform:PC
Summarize your bug When I play in Career Mode the crash and I need to restart the game. If the game crash on say hole 10 and you restart the game and play on, after the 18 hole you only get xp for the last 8 hole not the ones before the game crash.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I think play the game on PC and wait for it to freeze and the restart and play on.
What happens when the bug occurs? The game freeze and u can do nothing. Then when you restart and play on you will not get xp for all the 18 holes only the ones after the freeze. But its more of 2 bugs, One that make the game freeze and one that will not give you all the xp even if the game freeze.
What do you expect to see? That you fix it so the game dont stop working and If it do anyway se that we dont lose xp for it.

‌

-NA

@EA_Illium @EA_Barry 

Career Mode has been broken for 4 weeks (for me) now.

Entire game freezes - locks up = unplayable game

No reply, support or acknowledgment to my numerous posts requesting help?

please help the community with an official response and fix for this widespread issue 

a problem which when all separate posts on the topic are collated - is by far the biggest technical problem in the game 

please kindly address the issue 

thanks 

Product: EA SPORTS PGA TOUR
Platform:PC
Summarize your bug Career mode is broken - I cannot play or skip the next event, the game just freezes instantly.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play Korn Ferry tour. Suck at it. Play one day -1, get invited to the next day. Play +1. Don't get invited back, but game thinks I did. Game now stuck. Cannot play or skip. Just get freezes and have to kill the application.
What happens when the bug occurs? The game freezes and has to be terminated.
What do you expect to see? The next round of the Korn ferry tournament I'm in, or skipping it, or literally anything continuing to happen after I press (A) or 👍 to play or skip.

‌

Everything I've said summarizes this issue well. 

 Career mode is broken - I cannot play or skip the next event, the game just freezes instantly. 

i started the game fine. I  Play Korn Ferry tour. Suck at it. Play one day -1, get invited to the next day. Play +1. Don't get invited back, but game thinks I did. Game now stuck. Cannot play or skip. Just get freezes and have to kill the application. 

This occurs now every time I try to launch and continue career mode. 

@zcaptaincat 

Try the relevant action below depending on your platform:

PlayStation: Boot in Safe Mode, Option 5 Rebuild Database: https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

EA app: Click Manage button and then Repair

Additional PC steps:

Download and install all available Windows Updates
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.