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pasogirl's avatar
2 years ago
Solved

Error code 05 PGAtour X-Box series s

I have x-Box series S and have been playing PGA tour without any issues but the past few days I have been getting error code 05 after nearly every hole that is played if this happens on the last hole...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @pasogirl Thanks for this, to check are you playing from the internal storage or an external drive?

    If you are on a PC, try the following steps first:

    Spoiler

    If you are playing on Xbox, try these steps:

    Spoiler
    • Quit the game and other running apps from Quick Resume (For Series X|S consoles) before playing. 
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Try the steps in our Connection and Advance Connection Guides 
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 

    [Update]

    Thanks for the info you've shared on this so far. It's been helpful for our testing, but I'm afraid we haven't been able to replicate the same issues on our side.

    We have identified a possible workaround for this from the community, which may help with the issues you've been seeing you can find here. (Thanks ON4_WORD!)

    To confirm Career Progress should be autosaved every hole. If you run into "error code 5" on one hole, but NOT the next hole your game should have saved correctly and you should not see any loss of your progress. 

    However, if you repeatedly get the error message during each hole your progress has not been saved and I would recommend trying the steps above, then checking if the error message continues.  


    Thanks again! 

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