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This in my view is the most important issue that needs addressing. I have been tracking my ranked matchplay and foursome results during the latest season, and I have over 50 completed games that simply don’t register after the completion of the game. Please can we have an update on this?
- 2 years ago@4db3eb75ddc40cf6 Yep, @EA_Illium - Please help us with this. It's a horrible issue that has been going on for far too long. I've had over 100 4somes wins this season alone that haven't counted. Countless hours of gametime completely wasted because the game doesn't track 30-50% of the matches being played.
- 2 years ago@packattack04082 A new update and this bug is still happening. When will matches count every time like they should rather than only counting 30-50% of the time?
- Mark_Miwurdz2 years agoSeasoned Ace
Seems to be 'baked in' now.
- EA_Illium2 years ago
EA Staff (Retired)
Hey @packattack04082
Do you possible have a clip from when this recently happened showing your match and then the stats not updating correctly after?
- 2 years ago@EA_Illium All you have to do is play the game yourself 5 or 10 matches in 4somes or matchplay and check the seasonal leaderboard and you'll see that roughly 30 to 50% of the matches you play didn't count. Last season, I checked the leaderboard after every single 4somes match I played all season. There is nothing mistaken and no video will help you. Whatever coding problem there is simply needs to be fixed. I've had it before where I played 6 straight 4somes matches and 0 of them counted. The stats were never added later because I took snapshots of the leaderboard after every single match the entire season. Last season, my teammate and I had over 100 wins not count. That's dozens of hours just completely wasted. This happens on PC, Xbox and PS5 and it happens to everyone. I don't know a single person that plays these modes seriously that hasn't commented on this issue over the past 3-5 months.
- EA_Illium2 years ago
EA Staff (Retired)
Hey @4db3eb75ddc40cf6 @Mark_Miwurdz
Would it be possible to get the following information?
- Platform (or client):
- EA ID (PSN ID/Gamertag):
- Does this only happen in specific game types?
- Does this happen to any other account on the device?
- Is anything else happening?
- If possible, share a Screenshot or Clip...
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
- Mark_Miwurdz2 years agoSeasoned Ace
You've had the details countless times. It's happening on all.platforms and all online modes.
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