@EA_Illium wrote:
Hi @sroel908
When you have a moment can we try the following?
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
Thanks!
- Powered PS5 off, waited 60 seconds, powered up again, did not help
- I am signed in
- My game/console has the most recent updates
- Just restored licenses...the game still hangs when trying those specific Titleist challenges
- I looked thru the connection guides, and my connection is fine
- Followed instructions to open the NAT...issue still remains
- Changed DNS settings, using public Google DNS primary and secondary...did not fix the issue and actually prevented me from connecting to the EA servers. Resorted back to Automatic DNS settings and could access servers again. Titleist challenge issue remains
- Rebuilt the PS database...issue is still there.