3 years ago
Grey Screen - No 3D Elements loading
Graphics not rendering with no 3d graphics - just see a grey screen, all menu items are displayed and can change all settings, however when I can play the game I just get a grey screen with the game ...
- 3 years ago
Hi @lani9loo Can we try the following steps and check if this continues?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Check for other applications that may be limiting EA App or Game performance