Forum Discussion
- EA_Illium3 years ago
EA Staff (Retired)
HI @GamingSnippeX I wanted to confirm if Madden has appeared on your account? If not have you recently reached out to our support?
- 3 years ago@EA_Illium Hey, no, still nothing in the library. I opened a case with support two weeks ago and haven't gotten a response yet. When I open the cases tab, it says in progress for two weeks but nothing happens, very annoying
- 3 years ago
What about those of us who never received pre-order bonus codes from Best Buy when we pre-ordered the physical editions of the games? I've delt with Best Buy for nearly 3 weeks on this issue and they tell me they had no record of there being a pre-order bonus and they have no codes available, that I should address my concerns to EA. In a previous post, you asked us for additonal information (gaming system, game ID, etc), yet nothing became of that, and the post was considered "resolved" and closed. I have filed a claim with EA two weeks ago, and have never been contacted. This is a simple matter to fix, yet the customer service provided by all parties (Best Buy and EA) has been terrible. Why on earth would I ever pre-order another game? There are four coming out within the year (EA FC, F1, Madden, and NHL) that I want, but I have no confidence that any pre-order bonus would be provided. Could you please provide me some assistance? Again, it's a physical disc, I need a code for the PS5 from somebody. I appreciate your time.
About PGA Tour Franchise Discussion
Recent Discussions
- 3 days ago
- 5 days ago
- 10 days ago
- 11 days ago