Jordan Speith driver spec not appearing in bag after buying from store

I am having the same issue. Bought the Jordan Spieth driver spec, but it's not showing as an available option for my driver. Tried uninstalling and reinstalling the game, but that didn't fix it. I already had Hideki's driver spec, and 7 others, but Spieth's driver spec is not showing. But it charged me the 18,000 reward points, and said I owned the spec. EA help on chat didn't seem to help so far. They disconnected the chat before the game reinstalled, so I need to tell them it didn't work.