EA Staff (Retired)Hi Everyone,
If you are seeing an issue with losing tickets for weekly tournaments lets us know the following and we can take a further look:
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
PC Windows 11, EA ID i believe it is Shaleo83, only started today. I've tried restarting pc, checking for updates and repairing game files. I lost 1000 credits and 3 tickets tho the clip shows me trying to enter the free daily as i didnt want to lose anything else. I cannot upload a clip as mov and mp4 is not supported here
Product: EA SPORTS PGA TOUR
Platform:PC
Summarize your bug I played in a daily tournament earlier today, and now when I try to enter any of the others it takes my coins (entry fee) to enter and does nothing. It doesn't proceed to the screen to pick my golfer and play the tournament. Again, I played in a daily tournament earlier today, and given that it's unlimited entries something seems off. I've lost 3k coins doing this now. Even the free daily tournament isn't working.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I'm not sure if this is account wide, or global.
What happens when the bug occurs? Nothing
What do you expect to see? A refund of my coins, and a fix to play the tournaments
See below
