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19c0bd54bd42c52's avatar
19c0bd54bd42c52
2 years ago
Solved

Online private foursomes not working

When creating a private foursome the lobby crashes and boots everyone when the 4th person joins.  This happens A LOT.  What’s even more frustrating is that once it happens that group of 4 people cann...
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technical issues
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @19c0bd54bd42c522 

    Can  everyone running into this, try the following steps and check if this continues?

    • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
    • Verify you signed into your PSN account
    • Check for updates 
    • Restore Licence
    • Try the steps in our Connection and Advance Connection Guides 
    • Open your PS5 NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Entering Safe Mode and Rebuild your PS database
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @19c0bd54bd42c522 

Can  everyone running into this, try the following steps and check if this continues?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Entering Safe Mode and Rebuild your PS database
  • 19c0bd54bd42c52's avatar
    19c0bd54bd42c52
    2 years ago

    Yeah none of this worked.  It seems to be an issue when certain players are trying to join the foursome.  Meaning player X and player Y just can’t be in a foursome together or the lobby will crash when the fourth person joins.  I have 2 friends that it just simply will not let me play with.  Has been ongoing for s long time.  Very frustrating.

  • 19c0bd54bd42c52's avatar
    19c0bd54bd42c52
    2 years ago

    The issue has now spread to online “ranked” foursomes.  Those players with which I am unable to join a private foursome are now unable to join me in ranked matches as well.  It’s the same issue.  If we are partnered, the lobby crashes when the fourth person joins.  I am now unable to play with the guy with whom I’ve played over 400 matches.  This issue started two days ago.  We have tried all of the suggestions you gave.  

  • 19c0bd54bd42c52's avatar
    19c0bd54bd42c52
    2 years ago

    Again,  we’ve tried all of this and nothing worked.  The issue is getting worse every day.  I can’t play with about half of my friends list in a foursome.  What’s truly mind boggling is that one of my friends can log into an alternate PSN account and it will work.  Same PlayStation, same internet connection but one PSN account cannot play foursome with me and the other one can.  Any guidance or acknowledgement that the issue is being investigated would be greatly appreciated.  Thanks 

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