Forum Discussion

Sleep_walker247's avatar
2 years ago

Online ranked round stats don’t get recorded

Product: EA SPORTS PGA TOUR
Platform:PlayStation 5 Digital Edition
Summarize your bug Online ranked leaderboard does not record stats. For example if I get 4 wins and 1 loss the leaderboard does not reflect that. I have been recording my stats on paper so I confirm that this is happening.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Hard to determine. Play several rounds and and track manually if the leaderboard matches paper recorded results.
What happens when the bug occurs? Stats don’t get recorded on online ranked leaderboard
What do you expect to see? Correct stats

I have recorded manually about 30 rounds by hand and have noticed this trend of the game not recording the stats correctly. No matter the time I wait to check the leaderboard the stats never get adjusted correctly.  

100 Replies

  • I did some further investigation and it seems that when I play a match play game either online match play with 9 holes or private match match play with a custom game like par 5 only to make it quick after the game is over you go to the score card. Now if no one presses any buttons to advance its ok. The moment I press the button in the score card at end of game my opponent receives the Match Play error and receives no rewards & is taken to main menu. If he presses the button then I get the error message Match Play error and get no rewards returning me to main menu. The problem is Match Play on PS5 not registering correct scores and crashing. Please fix.

  • I am in the same boat. So frustrating. Any update? None of my match play stats have updated since the update 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey Everyone, 

    I wanted to update this thread, that the latest patch 7 should now be fixed. 

    Can anyone confirm if they are still running into this issue?

    Thanks!

  • I came on here to see if others were having the same issue. Saw the post from July and it’s now February and still a HUGE ISSUE! I play everyday and check stats before every match. I’ve lost well over 40 wins from not being counted. It counts every tie and 99% of losses but won’t record winning correctly. It’s ridiculous. I’ve tried everything and nothing changes. Xbox series S user. 

  • @EA_IlliumThis is completely false. This issue is worse than ever right now. Foursomes and Match play track your wins/losses 30-50% of the time. Today I had 6 straight wins not count. 6 straight matches and not a single result counted toward my record. Are you trying to drive away the tiny player base that is left? This is a competitive mode and when you spend 3 hours playing a game and not a single match counts, it's pretty demoralizing.  Sorry if I sound super annoyed, but I am because I've probably wasted hundreds of hours total in this game playing matches that never count for anything. 

  • Mark_Miwurdz's avatar
    Mark_Miwurdz
    Seasoned Ace
    2 years ago

    Xbox. Leaderboards not loading properly and no results counting, even when opponents quit.

  • Still having this problem in July 2024 how haven't they fixed it 😭😭

    It's very frustrating playing 9 holes of 1v1 match play which takes at least 20 minutes only for the win to not register!!! I'm trying to move up the leaderboard but it's just a massive waste of time.

    Such a shame, big fan of the game and there's only a small community keeping it alive at this point but Im only interested in online matchplay and I just can't keep playing when the results don't count for anything 😭

  • This very important isuue is going to be 3 years old. Screwed Online Leaderbords now walks and talks. What ashame EA.