PGA Steam Deluxe Edition - no early access missing pre-order items
I have Deluxe edition on Steam and i cant play the game. There is no launch option even tho it is 04.04
Forum Discussion
thanks for trying to help. I have attached screen shots showing deluxe as well as all files verified. I have also checked and there is nothing running that should be impacting it and I cleared the EA cache as well. I have also attached a shot of the game in my steam library with the play button greyed out.
also here is a shot of when I try to download the update
One interesting thing of note, I purchased the game from Amazon and while it shows the deluxe version in the game info, when I look at the steam store, it only shows the standard edition as being in my library, with the option to buy the deluxe version. Is it possible that EA sent Amazon the wrong codes?
hard close steam and reopen it after the files have been unpacked. The play button will be green,
EA_IlliumEA Staff (Retired)
HI @jeremystyl3 To confirm did you only get one code from Amazon (either on the purchase page or in a follow-up email)?
Also to confirm the code you entered is it the same one you can find on your Amazon digital page?
- Go to: https://www.amazon.com/yourgamesandsoftware
- Sign in to the amazon account that purchased the Digital Game
- You will see a list of digital games you've purchased (Each purchase will show the game name, platform, CD Key, and date purchased.)
- You can find the CD key here to redeem
Does it look like this?
Hi yes, that is correct. I just received the one code and entered it on steam as normal. The amazon receipt (and the price I paid) shows deluxe edition but for whatever reason, it seems to not be. I have started a ticket with help as well case number 141270732.
