Forum Discussion
also here is a shot of when I try to download the update
One interesting thing of note, I purchased the game from Amazon and while it shows the deluxe version in the game info, when I look at the steam store, it only shows the standard edition as being in my library, with the option to buy the deluxe version. Is it possible that EA sent Amazon the wrong codes?
- 2 years ago
hard close steam and reopen it after the files have been unpacked. The play button will be green,
- EA_Illium2 years ago
EA Staff (Retired)
HI @jeremystyl3 To confirm did you only get one code from Amazon (either on the purchase page or in a follow-up email)?
Also to confirm the code you entered is it the same one you can find on your Amazon digital page?
- Go to: https://www.amazon.com/yourgamesandsoftware
- Sign in to the amazon account that purchased the Digital Game
- You will see a list of digital games you've purchased (Each purchase will show the game name, platform, CD Key, and date purchased.)
- You can find the CD key here to redeem
Does it look like this?
- 2 years ago
Hi yes, that is correct. I just received the one code and entered it on steam as normal. The amazon receipt (and the price I paid) shows deluxe edition but for whatever reason, it seems to not be. I have started a ticket with help as well case number 141270732.
- 2 years ago
I have the exact same issue and I too purchased from Amazon. Steam says EA Sports PGA tour however when I go into my EA account, the EA page says "Deluxe edition pre-ordered through Steam.and that the game will be available April 7. This was one of the main reasons I could justify getting the deluxe edition. I also submitted a ticket but have not hear back anything as of yet.
- 2 years ago
I have the same problem, except mine shows Deluxe version in Steam. The play button is grayed out and says it won't be available until 4/6.
- 2 years ago
@EA_Illiumhas there been any solutions found for this issue?